Tell Me What You Need Fixed.
We’ll Figure Out the Rest.
FollowUp.Glass helps glass companies with calls, leads, follow-up, reviews, websites, Google, customer communication, reporting, and the software behind the business.
You do not need to know which feature, app, or setting fixes the problem. That is what we are here for.
Built on HighLevel and shaped by more than 20 years working in the glass industry.
If you purchase HighLevel through our link, FollowUp.Glass may receive an affiliate commission.
Simple Software Links
You Probably Don’t Need More Software.
Make sure your current software works well together.
Stop juggling multiple subscriptions and typing the same info over and over. We connect your main tools and automate tasks to reduce mistakes, speed up quotes and scheduling, and help you get more from the software you already have.
- Stop entering the same info in your CRM, quotes, and billing
- Keep your sales and jobs up to date automatically
- Custom links and solid error checks to keep things running
*Note: FollowUp.Glass and any third‑party product names and logos mentioned on this page belong to their respective owners. Mention here does not mean sponsorship, endorsement, or partnership.
FollowUp.Glass can connect to hundreds of apps using built-in integrations, connectors, webhooks, or API. The exact setup depends on the tools you use. And 100’s of other top apps and service providers.
Simple Tools That Work Together
Six Areas That Can Help Your Business Grow
Stop confusion and save time. Let us handle your front desk tasks and follow-ups so you can focus on your work.
Get Found By Customers Nearby
Make it easy for local customers to find your shop when they search online and book jobs with you.
- Show Up on Google and Maps
- Collect and Manage Reviews
- Keep Your Business Info Updated Everywhere
Follow Up Quickly
Reply fast to messages and calls so you don’t lose potential customers.
- Answer Within Minutes
- Send Follow-Up Messages Automatically
- Remind Leads to Get Back in Touch
Answer Every Call
Make sure no call gets missed with instant answering and call screening—even after hours.
- Text Replies for Missed Calls
- Support Anytime, Day or Night
- Set Up Calls Your Way
Keep Your Front Desk Running Smoothly
Store customer info, appointments, forms, and payments all in one simple system.
- Easy Online Booking
- Digital Forms and Reminders
- One Place for Messages and Sales
Chat with an expert about your operations- no cost, no pressure.
READY TO GO SERVICE
Looking for an Easy Solution That Works?
You don’t need to be a tech expert to grow your business. We set it up, train your team, and handle problems before they slow you down.
We Set It Up For You
We build a system that fits your shop and connects your data in one simple process.
Simple Team Training
Easy coaching, clear guides, and videos to help your staff use the system without frustration.
Quick Help When You Need It
Fast support to fix issues, keep things working, and update your system so you don’t lose time or customers.
Talk directly with Robert - no sales talk - just real support to get you started right.
How This Works
How Our Simple 3-Step Process Helps Your Shop
Turn new contacts into bookings with easy lead capture, quick texting, and automatic follow-up.
STEP 1
Before The Job
Get customers interested through Google, Facebook, your website, and phone calls.
- Google searches and ads
- Facebook and Instagram ads
- Your website visits and forms
- Phone calls, vehicle signs, and word-of-mouth
STEP 2: THE CORE
FollowUp.Glass
We give you simple tools to catch leads fast, send texts and calls, and keep customers interested until they book.
- Text replies in under 60 seconds
- One inbox for your texts and calls
- Automatic follow-up on estimates
- Answers calls when you’re busy
STEP 3
Tools To Help Your Job Site
Send booked appointments straight to your team’s scheduling and billing tools.
- Works with Jobber, Housecall Pro, and ServiceTitan
- Schedules your crew and dispatches jobs
- Handles billing and invoicing on-site
- Syncs with QuickBooks and accounting
SIMPLE DETAILS ABOUT OUR PLATFORM
Built on HighLevel. Made for Glass Shops.
We keep things simple. FollowUp.Glass uses HighLevel’s trusted platform with tools to help you follow up on quotes, manage customers, and track your sales, all focused on what glass shops need.
Option A: FollowUp.Glass
A ready-to-go system for glass shop owners. No setup needed — get pre-built sales steps, follow-up messages, and appointment reminders from day one.
- Pre-made workflows, text messages, and quote follow-ups ready to use
- Sales steps designed for glass shop work
- Easy start with expert help for glass business owners
Option B: HighLevel Direct
Use HighLevel’s main CRM platform yourself. This works best if you have your own team or developer to set up and customize everything.
- Subscribe to HighLevel directly with standard features
- Customize setup to fit any business
- Help guides and a large developer community available
HOW WE WORK
Our Simple 3-Step Plan
We focus on what helps you get more calls, leads, and jobs right away.
STEP 1
Get Started (Basics)
Set up your key business tools, keep things simple, and start seeing results fast without any hassle.
STEP 2
Make It Better (Processes)
Build simple routines and automations to keep your daily work running easily.
STEP 3
Grow Your Business
Add helpful tools and features to keep growing once your basics work well.
OUR EASY 5-STEP PLAN
A simple plan to grow your shop for the long haul
We find what’s holding you back, build on what’s already bringing in work, and set up easy steps your team will follow.
1. What’s holding you back?
Find the main problems stopping calls, quotes, and appointments before spending time or money on fixes.
2. What’s working now?
Spot the best ways you get new leads, follow up, and close jobs so you can keep and grow them.
3. Set up your system
We help build simple tools and workflows that fit your shop’s needs for calls, texts, appointments, and jobs.
4. Help your team use it
We make it easy for your team to learn the new tools and use them every day.
5. Keep improving
Check your reports regularly to fix issues and get better at managing leads, appointments, and jobs.
Always-On Phone Help for Your Glass Shop
Your Phone Keeps Ringing Even When You Can’t Answer.
Never miss a call for new work or questions because your phone goes to voicemail.
Made to Help Your Glass Shop’s Day Run Smoothly
Whether you’re busy on a job or away, our phone helper answers right away and handles calls for you:
- Answers calls fast with a clear, natural voice
- Gets important info like measurements or job details
- Organizes customers by job type or payment
- Books appointments directly into your calendar
- Sends you quick text updates and quote info
Phone Helper Built Just for Glass Shops
$197 / month
Includes setup, local phone number, booking, and unlimited call handling.
A SIMPLE LOCAL GROWTH PLAN
Want More Customer Calls?
Easy tools that work together to bring local customers directly to your shop.
Your Website
A quick, simple website that turns visitors into phone calls.
Google Business Profile
Make sure your business shows at the top when nearby customers search and see your reviews.
Online Listings
Keep your name, address, and phone the same across 70+ sites to build trust and get noticed.
Social Media
Connect with people nearby, show your work, and run ads that bring calls fast.
Content
Clear content focused on your local area that answers common questions and shows you know your stuff.
Lead Capture
Easy tap-to-call buttons, simple quote forms, and fast text follow-ups that catch every lead.
Call Tracking
Know where your calls come from with recorded calls and clear reports to see what works.
Easy Business Reports
Quick Answers About Your Business
Ask simple questions and see clear charts and important numbers instantly—no tech skills needed.
Simple Tools Made for You
Need a Tool That’s Not Out There?
If our standard setups don’t fit your needs, we build simple custom tools. We connect your systems so your customer tracking works just right for your shop.
We Link Your Systems
We make secure connections that tie your software and databases directly to your tools.
Dashboards Made for You
Add easy dashboards your team can use, right inside your system.
Automate Busywork
Set up simple automation to handle tasks like assigning customers and tracking info automatically.
Custom setups • Built with HighLevel API v2 • You own all the code
MEET ROBERT
I Work IN Glass Shops. I Get Your Challenges.
I've spent over 25 years working in glass shops doing every role you know. I see what makes managing a shop hard, why quotes get missed, and how to keep things running smoothly every day.
Now, we bring practical shop experience together with easy tools that help you answer calls, follow up with customers, manage appointments, and see simple reports- without extra work or cost.
More than 25 years running and working in glass shops
Built for shop owners, techs, and mobile teams to use easily
Helps you stay on top of follow-ups and keep communication clear
RESULTS YOU CAN COUNT ON
Simple Solutions That Fix Real Shop Problems
See how other shops fixed big problems, got more customers, and grew sales with easy-to-use tools.
FollowUpGlass helped us grow and scale over the last few years. Makes it easy to deliver a 5 star customer experience.
Handled ten times more jobs without system crashes. It stayed steady and reliable all day long.
Cut the time to get customers started from 3 weeks to 2 days. More leads turned into jobs, and support calls dropped fast.
WHAT YOUR SHOP REALLY NEEDS
Do You Actually Need Another App?
Most shops don’t need more tools- they need fewer places to keep track of things. See how your daily work changes when using one simple system instead of many apps.
The Problem with Too Many Apps
Paying for many tools costs a lot, and your customer info gets spread out in different dashboards and chats.
- Paying for the same kind of software more than once
- No single place to see all your customer info
- Problems syncing and errors from mixing apps
Wasting Time Switching Between Apps
Jumping between billing, scheduling, messages, and jobs breaks your focus and slows your team down every day.
- Each team member loses over 4 hours a week
- Follow-ups get missed across different inboxes
- Too many tabs and logins to keep up with
One Simple System That Works
Bring your customer tracking, automations, messages, and sales all into one easy system that helps your business grow without extra hassle.
- All your key tools in one place with just one login
- Customer info updates instantly across your work
- Automations that help every step of your sales process
Simple Tools that Help Glass Companies Grow
- Helping 40+ Glass Shops get more calls, leads, and appointments using easy follow-up
- Built for busy glass shop owners — clear, practical, and easy to use
- Focused on the stuff that actually matters: calls answered, quotes followed up, and customers not getting lost
CUSTOMER STORY
“[PLACEHOLDER] Example: We used to miss calls and forget to follow up on quotes. Now everything lands in one place, and we can see what’s waiting on us.”
BOOK A CALL Pick a time that worksCapture More Leads
Calls, texts, and website leads go to one place so your team doesn’t lose track of people.
See What’s Going On
Quick view of what’s open, what’s stalled, and what needs attention — without digging through a bunch of screens.
Follow Up Without Relying on Memory
Set up follow-up once so customers don’t get forgotten when you’re slammed.
Get Help When Something Breaks
If something isn’t working, you don’t have to guess. Tell us what’s happening — we’ll help fix it.
Building The Business Engine
All the tools you need to handle leads, appointments, and follow-up, all in one place.
Bring in new customers with simple forms, bookings, phone calls, and more.
Send messages automatically by voicemail, text, email, and Facebook to stay in touch.
See your closing rates, cost per lead, missed calls, and other simple reports to grow your business.
“If you run a busy glass shop and handle many jobs yourself, this system helps keep everything organized. You won’t miss leads or walk away from business.”
Glass Shop Owner
Capture Every Lead
When someone calls, texts, or fills out a form, it should land in one place — so it doesn’t get missed when you’re busy.
Calls, texts, and forms in one inbox
Stop checking three apps. See new leads and customer messages in one spot.
Fast response (even after hours)
If you miss a call, you can automatically text back so the lead doesn’t go to the next shop.
Appointments without back-and-forth
Let customers book a time that works, and keep your team on the same page.
Follow Up Without Forgetting
Most glass shops don’t lose work because they’re bad at glass. They lose it because follow-up gets pushed to “later.” We help make it consistent.
New leads get a quick response
If someone reaches out while you’re on a job, they still get a message back.
Quotes don’t go cold
Follow up on estimates and unanswered messages without relying on memory.
Everyone knows what’s next
Your team can see who needs attention today and what’s waiting on the customer.
Close More Deals
Thousands of glass shop owners use Glass Experts Partners to track leads, follow up, and win more work. You can too.
EASILY TRACK YOUR LEADS
See your leads, calls, texts, and appointments all in one easy Dashboard.
MAKE PAYMENTS SIMPLE
Help your customers pay quickly so you get paid faster and earn repeat business.
GET CLEAR BUSINESS REPORTS
Know how many leads turn into jobs, how follow-up is working, and track your calls and reviews in one place.
Help When You Need It
If something isn’t working — calls, texts, your website, your Google profile, follow-up, or reports — you shouldn’t have to guess. We help you fix it.
Real help, not more confusion
We talk like normal humans and focus on what gets you unstuck.
Fix it together
Sometimes the issue is a setting. Sometimes it’s the wrong login. Either way, we work through it with you.
Training your team (short and practical)
How to handle a new lead, how to follow up, how to send a review request, and how to see what’s waiting on you.
Pick How Much Help You Want.
Everyone gets the core FollowUp.Glass system. The main difference is how hands-on you want us to be.
FollowUp.Glass
For shops that want the main tools and are comfortable doing more of the day-to-day work themselves.
- Customer information
- Calls, texts, and email
- Follow-up
- Forms and calendars
- Reviews
- Pipelines
- Basic reporting
- Training
FollowUp.Glass + Help
For owners who want the system and also want someone helping with setup, changes, questions, and keeping things moving.
- Regular calls
- Troubleshooting
- Account setup
- Simple changes
- Reporting review
- Training
- Website or profile help
- Recommendations on what to work on next
Robert + Team
For companies that want Robert and the team more involved in the business. This is not just “a bigger software plan.”
- Regular meetings
- Ongoing projects
- Reporting
- Technology decisions
- Training
- Process improvements
- Helping make sure agreed work actually gets done
SIMPLE TOOLS THAT WORK FOR YOU
Need Just One Tool?
Choose the tools you need to fix calls, get more leads, improve local search, or collect reviews.
Voice Agent
An automated voice helper that answers calls, asks the right questions, and books appointments any time, day or night.
Get Found
Make your business easier to find on Google so more good customers call you.
Review System
Sends polite reminders to happy customers to help you get more 5-star reviews on Google.
Blueprint
A simple report and step-by-step plan to improve how you handle calls and follow-up on jobs.
TRY IT RISK-FREE
Try It Free for 30 Days
Try it with your business. Not happy after 30 days? Cancel anytime-no stress.
Money-back promise • No hassle • Start right now
TRAINING & SUPPORT WHEN YOU NEED IT
Help That Works Around Your Busy Day.
Use simple videos and easy guides made by people who know the glass business. Learn how to get more customer calls, quotes, and work without confusion.
- Over 120 easy-to-follow training videos and step-by-step guides
- Simple templates, checklists, and message samples you can use right away
- Weekly updates with new stories and answers to common questions
Access anytime • Included with your membership
GET STARTED NOW
What Is Slowing Your Business Down?
Don’t miss calls, leads, or appointments again. Choose below for help or to start using simple tools that grow your business.
No pressure call • 30-day free trial • Quick setup
Join Top Glass Shop Owners Using These Tools
Learn how the Shower Door Professionals Co-op and the Shower Door Professionals Facebook group can help your business grow.
